Privacy Policy

Last updated: May 2026

1. Who We Are

Herbal Hives is an online herbal knowledge library at herbalhives.com.

2. Information We Collect

• Account information — name, email address, and password when you register
• Payment information — processed securely via Stripe. We do not store card details
• Usage data — pages visited, browser type, and anonymised IP address
• Cookies — see section 8 below

3. How We Use Your Information

• To provide and manage your subscription access
• To process payments securely
• To send account-related emails (receipts, password resets)
• To improve our website and content
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

• Contract — to fulfil your subscription
• Legitimate interest — to improve our service and prevent fraud
• Legal obligation — where required by law
• Consent — for non-essential cookies

5. Data Retention

We retain account data for as long as your account is active, plus 2 years for accounting purposes. You may request deletion at any time.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to access, correct, delete, and port your data, and to withdraw consent at any time. Contact: contact@herbalhives.com

7. Third-Party Services

• Stripe — payment processing
• Hostinger — hosting provider

8. Cookie Policy

• Strictly necessary — login sessions (required)
• Analytics — anonymised visitor statistics (optional, requires consent)

9. Security

We use SSL encryption, secure password hashing, and regular security updates to protect your data.

10. Contact

Privacy enquiries: contact@herbalhives.com